Insights topic

    Service Charge Insights

    Service charges are where most disputes between leaseholders and managing agents start. Usually the issue is not the money itself - it is the lack of a clear explanation. These guides walk through how budgets should be built, how year-end accounts should be presented, what Section 20 consultation actually requires and how to challenge a charge you think is wrong.

    Whether you are a leaseholder trying to understand a demand, an RTM director signing off a budget for the first time, or a freeholder facing pushback on a major works project, the articles below aim to give you a practical starting point.

    Articles in Service Charges

    9 articles
    Service Charges

    What Is Section 20 Consultation?

    Clear explanation of Section 20 consultation in leasehold blocks: when it applies, the three-stage process, what leaseholders can do, and what happens if a landlord gets it wrong.

    22 May 2026Read guide
    Service Charges

    Common Service Charge Problems in Leasehold Blocks

    The most common service charge problems in leasehold blocks - missing information, late accounts, unreasonable charges, Section 20B issues - and how to deal with them.

    22 May 2026Read guide
    Service Charges

    What Stratford Leaseholders Should Know About Section 20

    A focused guide for Stratford leaseholders on how Section 20 consultation works, what to expect from the consultation in a new-build or higher-risk building, and what you can challenge.

    25 May 2026Read guide
    Service Charges

    Section 20 Timelines: How Long Does Consultation Actually Take?

    A realistic timeline for Section 20 consultation in East London blocks - 30-day notice periods, observation windows, contractor estimates and the practical reality on top.

    26 May 2026Read guide
    Service Charges

    Emergency Section 20 Works and Tribunal Dispensation

    When urgent works in a residential block cannot wait for the full 60-day consultation, the Tribunal can grant dispensation. Here is how it works and what evidence is needed.

    26 May 2026Read guide
    Service Charges

    Section 20 for RTM Companies: Who Consults, Who Approves and How

    How Section 20 consultation works when a Right to Manage company holds the management functions - who serves the notices, how directors should approve major works, and the practical reporting that keeps leaseholders comfortable.

    26 May 2026Read guide
    Service Charges

    How to Run a Major Works Project: A Practical Guide for RTM and RMC Directors

    How RTM and RMC directors plan, budget, tender and administer a major works project around the Section 20 consultation, from scoping to final account.

    26 May 2026Read guide
    Service Charges

    Section 20 Notices Explained for Leaseholders & Residential Blocks

    A plain-English guide to when Section 20 consultation applies, the three-stage process, what leaseholders can challenge and what happens when it's done wrong.

    16 May 2026Read guide
    Service Charges

    Service Charge Disputes: A Practical Guide for Leaseholders

    What you can challenge, how to ask for a breakdown, when to involve the First-tier Tribunal, and how to resolve disputes without falling out with neighbours.

    16 May 2026Read guide

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