East Valley Properties · London & Essex
Independent block and estate managing agent, based in Romford and serving London and Essex.
We also help leaseholders and directors understand their options when facing service charge, repair, major works or management concerns.
Clear fees. No commissions on insurance, contractors or utilities.
Already live in a building managed by East Valley? Report a repair
Understand what your service charge pays for, what information you can ask for and how to consider whether you are receiving value for money.
Understand service chargesFind out how to raise concerns about repairs and what options may be available if problems continue.
Explore repair concernsEast Valley residents: report a repairUnderstand Section 20 consultation, what the notice means and how to make your observations.
Read the Section 20 guideLearn how Right to Manage works and check whether it may be an option for your building.
Understand Right to ManageCheck your building's eligibilityExplore possible ways forward when problems are not being resolved, including when a tribunal-appointed manager may be considered.
Explore your optionsFind out how the process works and what to consider when choosing a new agent.
How changing agents worksManaging a residential estate of houses? Estate managementMore questions? Browse the Knowledge Centre
Describe your situation and we will point you to the most relevant page.
Examples you can try: How can we change our managing agent?; Do we need to carry out a Section 20 consultation?; Can you review our service charge budget?; We want to take control through RTM; How much would block management cost?; Our managing agent is not responding.
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When you need management support
Fair costs, transparent information and appropriate maintenance - with a team you can talk to.
Clear answers, regular updates and issues followed through.
Block managementUnderstandable accounts, spending reviewed and costs explained.
Service charge managementUnderstand eligibility and the steps involved in taking more control.
Right to Manage supportPractical support with consultation and management problems.
Section 20 supportNo commissions on insurance, contractors or utilities.
The right route depends on your building and circumstances. Appointing a managing agent normally requires the authority of the freeholder or the relevant management company, not an individual leaseholder. RTM eligibility does not guarantee a successful claim, and tribunal appointment is only appropriate in certain circumstances.
We focus on value for money, not promises of lower service charges. Necessary maintenance and safety obligations can affect costs.
Estate directors: explore estate management.
Case studies
How we have helped resident directors improve management, reporting and control of their developments.
An RTM company in East London moved to East Valley after years of poor service. We managed the handover, recovered arrears, re-let a vacant commercial unit and rebuilt the service charge budget on a fully transparent basis.
Read More
A 60-flat development was losing thousands to unbilled communal heating and unregistered accounts. We rebuilt the rebilling system, introduced flexible payment options and brought arrears under control.
Read MoreReviews
Real Google reviews from a leaseholder, landlords and tenants across East London and Essex.
"East Valley are the most professional, prompt, & dependable"
"We've been renting in Romford for over four years and our experience has been excellent throughout. Communication, maintenance and issue resolution have always been handled quickly and professionally."
"After bad experiences with two high-street agents, EVP have been transparent, hands-on and genuinely supportive - from communication and rent handling to maintenance and certification."
Clear pricing
Our published starting fees give directors and freeholders a clear indication of cost before requesting a proposal. The final fee is confirmed after we review the development and its management requirements.
From £2,495 per year
For blocks of flats, converted buildings, RTM companies, RMCs and freeholders. Enter the number of flats to receive an instant starting-fee estimate.
Estimate Block Management FeesFrom £1,995 per year
For residential estates consisting mainly of houses with communal grounds, roads, gates or other shared facilities.
Estimate Estate Management FeesWhat is included and additional chargesAbout estate management
East Valley is led by Romain Maillard and Bradley Webb. We believe good property management starts with clear communication, transparent costs and taking responsibility for the buildings we manage.
As a client, you can speak directly to a director. Alongside our specialist team, we stay involved in your building's management and work closely with you to address issues and plan ahead.
Have a general question about your building? Call, email or WhatsApp our team. If you are authorised to discuss a management appointment, you can request a proposal.