How our residential lettings and property management service works - what's included, what it costs and who it's for. This is the overview page; if you're looking for a specific town, head to one of our local pages below.
Our lettings service is designed for:
Looking for ongoing management after the tenant moves in? See full property management.
We focus on residential properties in Romford and the surrounding East London areas where our local knowledge adds genuine value.
We understand the Romford rental market, helping you set competitive rents that attract quality tenants without undervaluing your property.
Our local expertise means we price your property correctly from day one, minimising void periods and maximising returns.
We keep you informed at every stage, from tenant viewings through to ongoing management updates. No chasing required.
Because we operate locally and manage properties on the ground, we maintain close relationships with our tenants. This approach helps us resolve issues early and contributes to consistently low levels of rent arrears.
Our hands-on management style means problems are addressed quickly, keeping both landlords and tenants satisfied.
Here's how we work with landlords, from initial contact to ongoing management:
We visit your property to assess its condition, discuss your requirements, and provide a realistic rental valuation based on current market data.
We photograph and list your property on major portals, conduct viewings with prospective tenants, and keep you informed throughout.
We conduct thorough referencing including employment verification, credit checks, and previous landlord references. You approve the final tenant.
We prepare the tenancy agreement, register the deposit, and ensure all compliance documents (EPC, Gas Safety, EICR) are in order.
We collect rent, coordinate repairs, handle tenant queries, and provide regular updates. You receive a monthly statement.
9%
of monthly rent
£745
per new tenancy, additional to the 9% management fee
We believe in simple, transparent pricing with no hidden charges. These are our only fees for standard services, and East Valley does not currently charge VAT.
Landlords often come to us after experiencing problems with self-management or other agents. Here's what we help with:
A well-managed rental property generates consistent income, retains good tenants, and maintains its value over time. Poor management leads to void periods, expensive repairs, and compliance issues.
The difference between a good and bad letting agent often comes down to responsiveness and local knowledge. A local agent who knows the market, knows the contractors, and knows the tenants can prevent small issues becoming expensive problems.
We manage properties as if they were our own – because reputation matters, and happy landlords refer other landlords.
We provide lettings services across Romford and East London. Our local focus means we know the rental market, the tenant demand, and the property types in each area.
Our lettings service is delivered in line with current industry standards and best practice, ensuring a professional experience for both landlords and tenants.
Looking to acquire a buy-to-let or refurbishment opportunity? See our property investment & sourcing service.
Get in touch with our team to learn more about our lettings and property management service.