Case Studies

    Case studies from blocks we manage

    Anonymised examples of work we have done across Romford and East London - RTM transitions, service charge resets, compliance projects and contractor management. Building details have been anonymised; outcomes are reported honestly.

    Small development (unit numbers withheld for anonymity)London

    How We Helped an RTM Company Put £100,000 of Reserve Contributions on Hold

    A small mixed-use residential development in London exercised the Right to Manage. Between the successful RTM claim and the formal acquisition date, a reserve fund contribution of around £100,000 was included in the year's budget and demanded by the outgoing management. We were appointed as incoming managing agent and worked with the parties so that recovery of the disputed 2026 reserve contributions was placed on hold while the handover progressed, leaving the position open for the RTM company and its advisers to review after acquisition.

    August 2026Read case study
    24 unitsEast London

    Improving compliance and reducing costs for a 24-unit East London block

    Took over management of a 24-flat mid-rise East London block in September 2025 facing a major Section 20 lift project, unresolved fire safety actions and rising service charges. Reopened procurement, coordinated compliance and reduced operational costs.

    May 2026Read case study
    32 unitsStratford, E15

    RTM transition for a 32-unit new-build in Stratford

    Leaseholders in a 2018-built Stratford block exercised Right to Manage after years of poor responsiveness from a national agent. We supported the RTM through the statutory notices and took on management at handover.

    April 2026Read case study
    6 unitsRomford, RM1

    Service charge reset for a converted Victorian block in Romford

    Six-flat converted house with two years of unproduced accounts and a long-running argument over apportionment. We caught the accounts up, fixed the apportionment and rebuilt leaseholder trust.

    March 2026Read case study
    60 unitsEast London

    How We Reduced Utility Billing Arrears in a 60-Flat Development

    Replaced a poorly performing utility billing provider at a 60-flat East London development, introduced transparent invoicing, flexible payments and clear communication, and significantly reduced arrears.

    June 2026Read case study

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