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    Utility Rebilling for Residential Blocks

    Where a block has communal electricity, gas, water or heat, someone has to work out what each flat should pay. We check the supplier invoices, apportion the cost to individual flats on an agreed basis, issue itemised statements and deal with the queries that follow.

    This service is for managing agents, freeholders, resident management companies and RTM companies responsible for blocks of flats - not individual households. It complements our wider block and estate management and service charge administration across East London and Essex.

    Ask about utility rebilling

    What is Tenant Utility Rebilling?

    Tenant rebilling allows utilities such as electricity, gas or water supplied to a building to be recharged to individual flats based on agreed methodologies, rather than being absorbed as a communal cost.

    Our Rebilling Service Includes

    • Collection and review of supplier invoices
    • Allocation of costs to individual flats
    • Issuing clear and itemised rebilling statements
    • Ongoing billing cycles (monthly or quarterly as agreed)
    • Handling tenant queries related to billed utilities
    • Clear reporting for managing agents, RTM companies or freeholders

    Who This Service Is For

    • Residential blocks of flats only
    • Managing agents
    • RTM companies
    • Freeholders

    At present, this service is provided exclusively for residential blocks of flats and is not offered for individual houses or commercial premises.

    Why Work With East Valley Properties

    • Experience rebilling utilities within managed residential blocks
    • Clear and transparent billing approach
    • Practical understanding of block and estate management structures
    • Responsive support for managing agents and residents

    Utility Procurement Support

    In addition to our rebilling services, East Valley Properties can also assist residential block clients with utility procurement support and supplier coordination.

    This may include:

    • Helping obtain utility quotations for communal supplies
    • Assisting clients in reviewing available supplier options
    • Coordinating communication with utility providers
    • Supporting managing agents, RTM companies and freeholders through renewal processes

    Please note: East Valley Properties does not act as a regulated energy supplier and does not provide regulated financial or utility brokerage advice.

    Any procurement support is provided solely as an ancillary service for existing residential block management or utility rebilling clients.

    Important Clarification

    Our primary service relates to utility cost rebilling for residential blocks.

    Where appropriate, we may also assist existing clients with utility procurement support and supplier coordination for communal supplies.

    However, East Valley Properties is not a regulated energy supplier and does not operate as a standalone energy brokerage business.

    Related services and support

    Rebilling usually goes hand in hand with wider block work. Directors and freeholders we rebill for often also ask us about utility billing for apartment blocks, ground rent collection, or moving to a new managing agent where the previous billing setup has broken down.

    Rebilling clients in East London can also read about our leasehold management across East London or local pages for Hornchurch, Dagenham and Chadwell Heath.

    Need Help With Utility Rebilling?

    Get in touch to discuss how we can help manage utility rebilling for your residential block.

    Ask about utility rebilling

    Frequently Asked Questions