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    Landlord Protection Service

    Tenant problems? We handle the entire process.

    From rent arrears and mediation to possession proceedings and eviction coordination, East Valley Properties manages the process from start to finish, professionally, calmly and within the law.

    Legally Aware

    We follow the correct procedures. No shortcuts that risk your case being thrown out.

    Landlord Focused

    Our role is to protect your position, your asset and your income.

    Calm & Professional

    We don't act like enforcers. We act like a managing agent that takes the stress off your shoulders.

    What's included

    A complete, managed process for landlords facing arrears, difficult tenants or possession action, handled by your property managers, not a faceless call centre.

    Rent Arrears Management

    • Chasing unpaid rent promptly and professionally
    • Structured payment plans where appropriate
    • Direct tenant communication on your behalf
    • Ongoing arrears monitoring and reporting
    • Clear formal escalation process when needed

    Tenant Mediation

    • Attempting resolution before court action
    • Negotiating realistic payment agreements
    • Managing difficult conversations calmly
    • Preventing disputes from escalating unnecessarily

    Notice Management

    • Serving the correct statutory notices
    • Ensuring full procedural compliance
    • Managing timelines and deadlines
    • Coordinating supporting documentation

    Court & Eviction Process

    • Handling possession claims end-to-end
    • Liaising with solicitors where required
    • Coordinating bailiffs and enforcement
    • Keeping landlords informed at every step

    Property Recovery Support

    • Regaining vacant possession
    • Check-out and inventory coordination
    • Damage reporting and documentation
    • Deposit deduction discussions
    • Preparing the property for re-letting

    How the process works

    A clear five-step process. You'll always know where you stand.

    01

    Initial Consultation

    We review the tenancy, the arrears or dispute, and any notices already served. You get a clear picture of where you stand.

    02

    Communication & Mediation

    We open a calm, professional dialogue with the tenant, explore payment plans and try to resolve matters without court action where realistic.

    03

    Formal Notices

    If mediation fails, we coordinate the correct statutory notices (Section 8, Section 21 where still applicable) and ensure full compliance.

    04

    Possession Proceedings

    We manage the court process, liaise with solicitors and keep you informed throughout. No surprises, no jargon.

    05

    Recovery & Re-letting

    Once possession is regained, we coordinate check-out, damage reporting, deposit discussions and prepare the property to be re-let.

    Transparent pricing

    Clear fees for landlord support

    Choose the level of support that fits your situation. Every package is delivered by your property managers, with specialist solicitors and enforcement professionals brought in where required.

    Initial Landlord Consultation

    Professional advice and case review before taking action.

    £95
    • Tenancy review
    • Arrears review
    • Compliance check (deposit, EPC, gas safety)
    • Discussion of available options
    • Recommended action plan

    Consultation fee may be credited against larger support packages.

    Book Consultation

    Mediation & Arrears Support

    Helping landlords resolve issues before court action becomes necessary.

    From £395
    • Rent arrears chasing
    • Tenant communication
    • Payment plan negotiation
    • Formal escalation process
    • Mediation support
    • Written progress updates
    Speak to Our Team
    Most Popular

    Notice & Possession Management

    Complete management of the possession process from start to finish.

    From £995
    • Full case review
    • Notice preparation and service
    • Compliance checks
    • Evidence coordination
    • Possession process management
    • Tenant communication
    • Court paperwork coordination

    Court fees, solicitor fees and enforcement costs are not included.

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    Fully Managed Eviction Support

    A complete end-to-end landlord support service for complex cases.

    From £1,950
    • Everything in Notice & Possession Management
    • Solicitor coordination
    • Enforcement / bailiff coordination
    • Property recovery support
    • Contractor coordination
    • Re-letting preparation
    Book a Consultation

    East Valley Properties acts as your landlord representative and property management specialist. We are not solicitors. Where required, we work alongside specialist housing solicitors and enforcement professionals, and coordinate them on your behalf. Court fees, solicitor fees, bailiff and enforcement costs are charged at cost and are not included in the fees above.

    Prevention starts with paperwork. Our landlord compliance checklist for England covers the certificates, tenant documents and records that keep a tenancy on a sound footing.

    Frequently asked questions

    Book a confidential consultation

    Tell us what's happening with your tenancy. We'll review your position, explain your options in plain English and recommend the right next step, with no obligation.

    East Valley Properties is a managing agent. We coordinate the possession process and instruct specialist housing solicitors where court representation is required. This service is not legal advice.