Romain Maillard

    Director of East Valley Properties and East Valley Block Management. Practical residential property management experience since 2012, managing blocks and estates across Greater London and Essex from a base in Romford.

    Background

    Romain has worked in residential property management since 2012. He is Director of East Valley Properties Ltd, which handles residential lettings and property management, and of East Valley Block Management Ltd, which manages blocks of flats and private residential estates.

    His work is hands-on rather than head-office: preparing and explaining service charge budgets, taking over blocks from previous agents, chasing outstanding compliance actions, instructing and checking contractors, dealing with arrears, and answering the practical questions that leaseholders and directors ask week to week.

    East Valley manages residential blocks and estates across Greater London and Essex, with its office in Romford. Romain writes the property management guidance published in the East Valley Knowledge Centre.

    Areas of practical experience

    • Day-to-day management of residential blocks and estates for RTM companies, residents' management companies, share-of-freehold companies and freeholders.
    • Service charge administration: budgets, on-account demands, year-end reconciliation and balancing charges.
    • Management handovers, including obtaining records and funds from an outgoing managing agent.
    • Compliance coordination: fire risk assessments and actions, electrical and lift inspections, asbestos and water hygiene records.
    • Instructing, supervising and reviewing contractors, including statutory consultation for qualifying major works.
    • Service charge arrears management and recovery correspondence.
    • Planning and administering major works programmes.
    • Communication with residents and directors, including meetings, notices and reporting.
    • Assisting leaseholders and directors with the practical management arrangements associated with Right to Manage.

    The limits of this experience

    Romain provides practical property and block management information based on day-to-day management experience. He is not a solicitor, accountant, surveyor, fire engineer or other regulated technical professional, and nothing he writes is legal, accounting, surveying or fire safety advice. Where a decision depends on the wording of an individual lease, the condition of a particular building, a legal dispute or a technical assessment, specialist advice should be obtained.

    Memberships and fee policy

    • East Valley Block Management Ltd - Property Redress Scheme, membership number PRS054254.
    • East Valley Properties Ltd - Property Redress Scheme, membership number PRS018306.
    • East Valley Properties Ltd - Client Money Protect, membership number CMP013659.
    • East Valley takes no commission from building insurance, communal utilities or contractors.

    How we research and check what we publish is set out in our editorial standards.

    Want to talk to Romain about your block?

    Send over the details of your development and we will come back with a straightforward, plain-English answer or a written proposal.