Expert Answers
    Service Charges
    2 September 2026

    What Is the Difference Between the Two Types of Section 22 Notice?

    Two separate stacks of notice paper side by side on a desk.
    The question - from a leaseholder

    I have been told to serve a Section 22 notice, but the templates I find online seem to be about two different things. Which one applies to me?

    Short answer

    There are two separate provisions. Section 22 of the Landlord and Tenant Act 1985 concerns inspecting the accounts, receipts and other documents supporting a service charge summary, and it normally follows a request under section 21 of that Act. Section 22 of the Landlord and Tenant Act 1987 is a preliminary notice connected with an application for a Tribunal appointed manager, identifying the alleged management failures and the remedial steps required. They have different purposes, different users and different consequences, so the correct one must be identified before anything is served.

    Why the confusion happens

    Both provisions are commonly called a "Section 22 notice", they both appear in leasehold correspondence, and online templates rarely make clear which Act they relate to. The two do entirely different jobs.

    Section 22 of the Landlord and Tenant Act 1985: inspecting documents

    This is an information right. Once a tenant, or the secretary of a recognised tenants' association, has requested a summary of relevant costs under section 21, section 22 allows them to require facilities to inspect the accounts, receipts and other documents supporting that summary, and to take copies.

    It is about transparency of service charge expenditure. It does not allege wrongdoing, it does not start Tribunal proceedings, and it is not a step toward the appointment of a manager. Our answer on inspecting an RTM company's accounts and invoices explains the sequence, and our answer on inspecting service charge invoices covers the inspection itself.

    Section 22 of the Landlord and Tenant Act 1987: preliminary notice

    This is a formal step in the Part II procedure for the appointment of a manager. The notice identifies the failures alleged, specifies the remedial steps required and normally gives the recipient a reasonable opportunity to put matters right before an application under section 24 is made. The Tribunal has power to dispense with the notice requirement in appropriate circumstances, but that should not be assumed.

    This notice does allege failures, and it can lead directly to Tribunal proceedings. Our guide to Section 22 preliminary notices and our page on Tribunal appointed management cover it in more detail, and the position where a resident controlled company manages the building is dealt with in our answer on Section 24 and RTM companies.

    Choosing the right route

    If your question is "what was the money spent on", the 1985 Act route is the one you want. If your position is "management has failed and this must be remedied or a manager appointed", the 1987 Act notice is the relevant step, and it should be prepared with legal advice.

    Do not use a generic online template without confirming which statutory procedure applies. A notice addressed to the wrong party, citing the wrong Act, omitting the remedial steps or giving no reasonable period to comply can waste months and weaken an otherwise sound position.

    For the wider picture, see our hub answer on concerns about how an RTM company is being run.

    This page provides general information about property management in England and is not legal advice. The appropriate steps will depend on the lease, the RTM company's articles, company membership, the available evidence and the circumstances of the building.

    Important qualifications

    • Both provisions have been subject to amendment, so the current statutory wording should be checked before use.
    • The 1985 Act route operates against the party entitled to enforce payment of the service charge under the lease.
    • Whether the 1987 Act preliminary notice can be dispensed with is a matter for the Tribunal's discretion.

    Practical steps

    1. Decide whether you want information or a remedy for alleged failures.
    2. For information, request a summary under section 21 of the 1985 Act first.
    3. For alleged failures, take legal advice before drafting anything.
    4. Confirm who the correct recipient is under your lease.
    5. Check the current statutory wording rather than relying on a template.
    6. Keep proof of service and diary the response period.

    The two Section 22 notices compared

    Comparison of Section 22 of the Landlord and Tenant Act 1985 and Section 22 of the Landlord and Tenant Act 1987
    PointSection 22, Landlord and Tenant Act 1985Section 22, Landlord and Tenant Act 1987
    LegislationLandlord and Tenant Act 1985, section 22Landlord and Tenant Act 1987, section 22
    PurposeInspection of the accounts, receipts and other documents supporting a service charge summary.Preliminary notice setting out alleged management failures before an application for the appointment of a manager.
    Who may use itA tenant, or the secretary of a recognised tenants' association, who has already requested a summary under section 21.A tenant who may apply to the First-tier Tribunal under Part II of the 1987 Act, subject to the Act's exceptions.
    What it requests or allegesFacilities to inspect and take copies of the supporting documents.The specific failures alleged, the remedial steps required and the period allowed to take them.
    What may followInspection of documents, and potentially a service charge challenge at the Tribunal.An application under section 24 for a Tribunal appointed manager, if the failures are not remedied.
    Common mistakesAsking to inspect before a section 21 summary has been requested, or expecting access to unrelated company records.Using a generic template that omits the remedial steps or gives no reasonable period to comply.

    What this means in practice

    Identifying the correct statute at the outset avoids months of wasted correspondence.

    If you are one of the leaseholders

    • Name the Act, not just the section, in any request you send.
    • Use the 1985 Act route for expenditure questions.
    • Take legal advice before serving a 1987 Act preliminary notice.

    If you are one of the rtm directors

    • Check which Act a notice relies on before responding.
    • Answer a 1985 Act request within the statutory timescales.
    • Treat a 1987 Act notice as an opportunity to remedy and take advice quickly.

    Common mistakes

    • Using a template without checking the Act

      The two notices have different content requirements and different consequences.

    • Serving a 1987 Act notice as a way of applying pressure

      It is a formal step in a statutory process and should be prepared on advice.

    • Requesting inspection with no prior summary request

      Inspection under the 1985 Act normally follows a section 21 request.

    • Giving no reasonable period to remedy

      A preliminary notice that omits realistic remedial steps and time can undermine a later application.

    When to seek professional advice

    Most questions on this topic are management questions rather than legal ones, and the two are worth separating. A managing agent can tell you how something works day to day and what it will cost. A solicitor tells you what your rights are and how a Tribunal is likely to view them.

    Speak to a managing agent when

    • Providing the accounts and expenditure records needed to answer a 1985 Act request.
    • Reviewing compliance and repairs records where failures are alleged.
    • Helping directors build a remedial plan within the period given.
    • Improving reporting so information requests are rarely needed.
    Request a free block review

    Take specialist legal advice when

    • Drafting or serving a preliminary notice under the 1987 Act.
    • Enforcing an information request that has been refused.
    • Any step toward a Tribunal application.
    • Disputes about who the correct recipient is.

    East Valley Properties provides management expertise, not legal advice. Where a matter turns on the wording of your lease or on formal proceedings, we will say so and work alongside your solicitor.

    Primary sources

    The official material behind this guide. We summarise it in plain English rather than reproducing it.

    Service charges not adding up?

    Clear budgets, designated client accounts and year-end accounts leaseholders can actually follow. We can review your current arrangement at no cost.

    Answered by Romain Maillard - Director, East Valley Properties

    Romain manages residential blocks and estates for RTM companies, residents' management companies, share of freehold developments and freeholders across East London and Essex.

    Published

    This answer has been anonymised. Personal details, addresses and company names have been removed. Guidance is general and does not replace advice from a solicitor or surveyor on your specific block. East Valley Properties is a managing agent, not a firm of solicitors or legal advisers.

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