Need a Managing Agent Quickly?

    If your managing agent has resigned, ceased trading or left your building without effective management arrangements, East Valley may be able to organise a rapid assessment and structured takeover. We first establish who has authority to appoint a new agent, when responsibility needs to transfer and what information is available about the building, its funds, contractors and compliance position.

    East Valley is based in Romford and supports blocks across Greater London and Essex. An initial review does not commit you to appointing us, and we cannot accept every urgent appointment.

    When urgent managing-agent support may be needed

    A short timetable does not remove the need to check the existing contract and decision-making requirements. Management dissatisfaction alone does not necessarily give a client authority to make an immediate appointment.

    • Managing agent resignation
    • Managing agent insolvency or cessation of trading
    • Unexpected termination of the management agreement
    • An approaching RTM acquisition date without completed management arrangements
    • A terminated agent required to hand over within a short period
    • A serious breakdown in management service requiring a rapid change
    • An urgent appointment by a freeholder or resident company
    • An incomplete or disputed handover
    • Missing building records, funds or contractor information
    • Immediate compliance or insurance concerns discovered during transition

    What East Valley checks first

    The first review establishes whether a safe appointment is possible and what must happen before management responsibility can transfer.

    • Who owns or controls the management functions
    • Whether the prospective client has authority to appoint an agent
    • The existing management agreement and any applicable notice requirements
    • Board, company or member approval requirements
    • The required takeover date
    • The number of residential and commercial units
    • Current service-charge and reserve-fund banking arrangements
    • Availability of leases, accounts and budgets
    • The insurance position
    • Contractors, essential services and live works
    • Fire safety and other relevant compliance records
    • Arrears, creditors and urgent financial commitments
    • Resident communication requirements

    East Valley does not provide legal advice. Where appointment authority, termination rights or contractual obligations are uncertain, appropriate legal advice may be needed.

    Information needed for an urgent review

    Incomplete information does not necessarily prevent an initial discussion, but it may affect how quickly a takeover can be agreed safely.

    • Building name and full address
    • Number and type of units
    • Applicant's role and authority
    • Management structure: RTM, RMC, resident-owned freehold company or freeholder
    • Existing managing agent
    • Reason for the urgent change
    • Existing contract and notice position
    • Proposed or required start date
    • Latest service-charge budget and accounts
    • Current bank and reserve-fund information
    • Insurance schedule
    • Available compliance reports
    • Contractor list and urgent works
    • Known arrears, creditors or disputes

    Priorities during an urgent takeover

    Depending on the appointment and the information available, early work may focus on the following priorities.

    • Confirming appointment authority and scope
    • Establishing appropriate service-charge banking arrangements
    • Requesting funds and records from the outgoing agent
    • Reviewing insurance continuity
    • Identifying urgent fire, health and safety or building-compliance matters
    • Establishing contractor contacts and essential services
    • Reviewing creditors, arrears and upcoming payments
    • Identifying ongoing Section 20 or major-works processes
    • Communicating clearly with directors and residents
    • Creating a prioritised handover and compliance action list

    East Valley does not control funds or records before it has been formally appointed and the relevant access has been established.

    What East Valley cannot do immediately

    An urgent appointment does not remove the need for:

    • Proper authority to appoint the managing agent
    • Compliance with the client company's governance
    • Consideration of any existing management agreement
    • Appropriate service-charge banking arrangements
    • Access to records, funds and building information
    • Specialist legal, fire, surveying or accounting advice where required

    East Valley is a managing agent, not a law firm, emergency contractor, fire engineer, surveyor or statutory auditor.

    Do you need to report an emergency repair?

    This page is for blocks that urgently need a managing agent or management handover. It is not an emergency contractor or repair-reporting service. Existing East Valley residents should use the Report a Repair service or the emergency contact arrangements provided for their development.

    Report a Repair

    Transparent pricing

    East Valley provides a written management proposal. The proposed fee depends on the number of units, facilities, compliance position, records and expected workload. We do not currently charge VAT and do not take commissions on insurance, communal utilities or contractor invoices. Additional or specialist work is identified separately.

    View our published block management fees

    Urgent managing-agent appointment FAQs

    Request an Urgent Management Review

    Tell us what has happened and what information is currently available. We prioritise urgent management enquiries during normal business hours, Monday to Friday, 9:00am to 5:30pm. An enquiry does not commit either party to an appointment.

    Required fields are marked *. Optional details can be added if known.

    Your contact details
    The building and appointment
    Do not include bank details, passwords, access codes or sensitive financial records. We use your details only to assess and respond to this enquiry. Read our Privacy Policy.
    Call 01708 918663

    We prioritise urgent management enquiries during normal business hours: Monday to Friday, 9:00am to 5:30pm.